1. How much does it cost?
A. Call 1-800-310-1313 or fill out
online ordering and estimate page.
2. Does American Chem-Dry move furniture and pre-treat difficult stains?
A. YES to both. 3. Is the Chem-Dry system safe for infants and pets?
A. YES. American Chem-Dry performs cleanings in healthcare centers, schools,
nursing homes, and daycare centers on a regular basis.
4. My child has allergies, will the cleaning bother him/her?
A. The cleaning
agents used in the Chem-Dry system are as hypoallergenic as possible. As one franchisee out of over 6,000 operating worldwide, our experience with allergy sensitive customers has been
exceedingly positive with no complaints. However; with so much biological individuality in regard to allergies, it is not possible to state for certain that any substance will not cause an allergy to someone in a
contact population of billions. 5. Do I need to vacuum before you come?
A. NO, American Chem-Dry will pre-vacuum your carpets prior to cleaning. All we ask is for
customers to remove any light or valuable items from the room. 6. How long will it take my carpets to dry?
A. In most instances carpets usually dry in 1-2 hours. 7. What forms of payment does American Chem-Dry accept?
A. Cash; Check; MC, Visa, Amex, and Discover credit cards. Payment is due upon completion of service. 8. What is your guarantee?
A. We
offer an unconditional guarantee – If you are not satisfied with the results of Chem-Dry on your carpets, there will be absolutely no charge. 9. Which days/evenings do you work?
A. We operate Monday through Saturday regular business hours.
10. Is your system safe for my expensive oriental rug?
A.
Absolutely. Customers have the option of the cleaning being performed in their homes or at our plant. We offer free pick-up and delivery; turnaround time is normally 7-10 business days. |
